An "embarrassment" you say, Senator Charles Grassley? Tell me more...
It said the IRS could not find 10 percent to 14 percent of case files requested in two prior GAO audits, and that the IRS could not come up with 19 percent of the case files when the Treasury Inspector General, in an audit, asked for a random sample of tax records.
"This is not a new problem," said Senate Finance Committee ranking Republican Charles Grassley of Iowa, who requested the study with committee Chairman Max Baucus, D-Mont. "The GAO's findings should be an embarrassment to the agency."